Shipping policy
At Dekorowo, we do everything we can to provide our customers with an exceptional shopping experience — including clear and transparent shipping policies. Orders over $100 within the United States are shipped free of charge.
Shipping Locations
We ship throughout the United States.
Delivery Times
Below are the estimated delivery times for all shipments:
- Order cut-off time: 5:00 PM. Orders received after this time will be processed the next business day, which may extend the delivery time by one day.
- Order processing time: 1–2 business days. Once processed, your order will be shipped via one of our reliable shipping partners.
- Shipping time: 6–8 business days (Monday to Friday).
- Estimated total delivery time: 7–10 business days.
Shipping Carriers
We work with the following reliable shipping company for deliveries within the United States:
- USPS
Shipping Costs
✅ Free shipping: All orders over $100 within the United States are shipped free of charge. For orders under $100, shipping costs will be calculated and displayed at checkout.
Delivery Issues
If any problems arise during delivery — such as delays or lost shipments — please contact our customer service team right away. We'll make sure your order reaches you safely and quickly.
Order Tracking
Once your order has been shipped, you'll receive an email with a tracking number. You can check the status of your delivery at any time on our tracking page:
Track Order
Questions?
Visit our FAQ page or contact our support team:
Frequently Asked Questions (FAQ)
Contact Information
Shop Name: Dekorowo
Address: Wagnerlaan 38, 1411JE Naarden, Netherlands
Email: support@dekorowo.com
Phone: +19295429058
Customer service hours: Monday to Friday, 10:00 AM–5:00 PM
Response time: Within 1–2 business hours
Thank you for shopping at Dekorowo!